Hey there, I’m Taylor — product designer with a strong foundation in systems thinking and visual craft

With 4+ years of experience across B2C, B2B, and enterprise products, I focus on creating thoughtful solutions that scale. Currently designing @JPMorgan Chase, improving clarity and efficiency for enterprise tools. Previously, I designed consumer experiences @Pinterest that drove engagement and trust.

Featured work

Expanding a critical trust and safety feature to native mobile

Designed the Reports and Violations Center on IOS and Android, launched to 174.1M MAU and saving Pinterest up to 6% in global revenue loss.

Updox

Boosting retention and platform revenue by streamlining clinician workflows

Led end-to-end design improvements for a telehealth platform, tripling daily appointments and reducing no-shows, directly boosting revenue growth.

Empowering teams to deliver high quality onboarding experiences through simplified tooling

Redesigned the creation workflow to minimize setup errors, save time, and scale personalized onboarding experiences.

JPMorgan Chase

Reducing errors and making collaboration across teams easier

Designed an in-product review workflow that improves accuracy, reduces manual follow-ups, and enables effective cross-team collaboration.

A quick snapshot of me

Experienced product designer who enjoys solving complex problems and connecting the dots across a product’s ecosystem. I’m passionate about crafting inclusive and accessible experiences that meet the needs of users and business objectives.

I graduated with a Bachelor of Arts in Visual Communication Design and User Experience, providing me with a foundation in creating both visually appealing and functional product experiences.
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Outside of design I enjoy finding new restaurants to try, home decor/DIY craft projects, traveling, and being a dog mom 🐶

Work experience

I’m currently streamlining an enterprise tool that helps teams at JPMorgan Chase plan, test, and recover from operational risks and disruptions (e.g. fraud, branch outages, and natural disasters).
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Prior to JPMorgan Chase, I designed several consumer features for the Pinterest app to boost retention, engagement, and trust including notification reminders, AI/ML-powered Pin translations, and the mobile expansion of the Reports and Violations Center.
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Download resume

Product Designer

JPMORGAN CHASE • present

Product Designer, Growth

Pinterest • mar 2023 – nov 2023

Product Designer

updox • aug 2021 – feb 2023

Senior Web/Graphic Designer

quest software • feb 2020 – aug 2021